How To Fix FIKZ_DDX708 - Some documents not displayed because of supplier lock, check log


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FIKZ_DDX - Message class for digital documents exchange

  • Message number: 708

  • Message text: Some documents not displayed because of supplier lock, check log

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FIKZ_DDX708 - Some documents not displayed because of supplier lock, check log ?

    The SAP error message FIKZ_DDX708 indicates that some documents are not displayed due to a supplier lock. This typically occurs in the context of document management or financial transactions where a supplier is locked for certain operations, preventing the display or processing of related documents.

    Cause:

    1. Supplier Lock: The supplier may be locked for various reasons, such as:

      • Ongoing transactions that are being processed.
      • A manual lock placed by a user or administrator to prevent changes while reviewing or auditing.
      • System settings that restrict access to certain documents based on the supplier's status.
    2. Document Status: The documents in question may be in a status that does not allow them to be displayed due to the lock.

    3. User Permissions: The user may not have the necessary permissions to view documents related to the locked supplier.

    Solution:

    1. Check the Lock Status:

      • Use transaction codes like SE16N or SE11 to check the relevant tables (e.g., LFA1 for vendor master data) to see if the supplier is locked.
      • Review the logs for any specific messages related to the lock.
    2. Unlock the Supplier:

      • If you have the necessary permissions, you can unlock the supplier by navigating to the vendor master data and removing the lock.
      • Ensure that no critical transactions are in progress before unlocking.
    3. Review User Permissions:

      • Check if the user has the appropriate authorizations to view the documents. If not, you may need to adjust the user roles or permissions.
    4. Consult Logs:

      • Check the application logs (transaction SLG1) for more detailed information about the error and the specific documents that are affected.
    5. Contact Support:

      • If the issue persists or if you are unsure about making changes, it may be best to contact your SAP support team or administrator for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), FB03 (Display Document), and SE16N (Data Browser) for checking document statuses.
    • SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address the issue.
    • Documentation: Review SAP documentation for best practices on managing supplier locks and document visibility.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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