How To Fix FIKZ_DDX704 - Document &1 &2 &3 contains items with blocked customer &4

FIKZ_DDX704 - Overview

• Message type: E = Error

• Message class: FIKZ_DDX - Message class for digital documents exchange

• Message number: 704

• Message text: Document &1 &2 &3 contains items with blocked customer &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIKZ_DDX704 - Document &1 &2 &3 contains items with blocked customer &4 ?

  The SAP error message FIKZ_DDX704 indicates that a document (such as an invoice or a credit memo) contains items associated with a customer that has been blocked for certain transactions. This typically occurs in the context of accounts receivable or billing processes.
  
  Cause:
  The error arises when:
  
  A customer account is blocked for specific reasons, such as credit issues, payment defaults, or other internal policies.
  The document being processed (e.g., an invoice) includes line items that reference this blocked customer.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Status:
  
  Go to the customer master data (transaction code XD03 for general data or FD03 for company code data).
  Verify if the customer is indeed blocked. Check the "Status" tab for any blocking indicators.
  
  
  
  Unblock Customer:
  
  If the customer is blocked and you determine that it should be unblocked, you can do so by using transaction code XD02 (for general data) or FD02 (for company code data).
  Make sure