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Message type: E = Error
Message class: FIKZ_DDX - Message class for digital documents exchange
Message number: 027
Message text: Step '&1' finished, step '&2' in progress.
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FIKZ_DDX027
- Step '&1' finished, step '&2' in progress. ?The SAP error message FIKZ_DDX027 typically indicates an issue related to the processing of a document in the context of the Document Compliance (DDX) framework. This message suggests that a particular step in the document processing workflow has been completed, while another step is still in progress.
Cause:
- Asynchronous Processing: The error often arises in scenarios where document processing is asynchronous. This means that one step of the process has completed, but the subsequent step has not yet started or is still running.
- Long Processing Times: If the system is processing a large volume of documents or if there are performance issues, it may take longer for the next step to begin.
- Configuration Issues: There may be configuration issues in the Document Compliance settings that are causing delays or failures in processing.
- System Performance: High system load or resource constraints can lead to delays in processing steps.
Solution:
- Monitor the Process: Check the status of the document processing in the relevant transaction (e.g., SLG1 for application logs) to see if the next step is still in progress or if it has failed.
- Increase Timeout Settings: If the processing is taking too long, consider increasing the timeout settings for the document processing jobs.
- Check System Performance: Ensure that the SAP system has adequate resources (CPU, memory, etc.) to handle the processing load. You may need to optimize performance or schedule processing during off-peak hours.
- Review Configuration: Verify the configuration settings for Document Compliance to ensure they are set up correctly. This includes checking any relevant customizing settings in SPRO.
- Error Logs: Look for any related error messages in the application logs (transaction SLG1) that might provide more context on why the next step is not progressing.
- Reprocess the Document: If the document is stuck, you may need to reprocess it or manually trigger the next step in the workflow.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation or to reach out to SAP support for assistance.
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