How To Fix FIEBPP004 - Partial payments are not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: FIEBPP - Biller Direct

• Message number: 004

• Message text: Partial payments are not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIEBPP004 - Partial payments are not allowed ?

  The SAP error message FIEBPP004 indicates that partial payments are not allowed for a specific transaction or document. This error typically arises in the context of accounts receivable or accounts payable when a user attempts to process a payment that does not cover the full amount due.
  Causes:
  
  Configuration Settings: The system may be configured to disallow partial payments for certain payment types or customer/vendor accounts.
  Document Type Restrictions: Certain document types may have restrictions that prevent partial payments.
  Payment Terms: The payment terms associated with the invoice may specify that full payment is required.
  Open Items: The open item management settings for the account may not allow for partial payments.
  Business Rules: Company-specific business rules may dictate that only full payments are acceptable for certain transactions.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings in the SAP system related to payment processing. This can be done in the SPRO transaction under Financial Accounting settings.
  Look for settings related to payment terms and document types that may restrict partial payments.
  
  
  
  Review Payment Terms:
  
  Check the payment terms assigned to the invoice or document. If they specify full payment, consider changing them if partial payments are acceptable.
  
  
  
  Adjust Document Type:
  
  If the document type used for the transaction does not allow partial payments, consider using a different document type that permits them.
  
  
  
  Consult with Business Users:
  
  Discuss with relevant business stakeholders to understand if there are specific business rules that require full payments and whether exceptions can be made.
  
  
  
  Use Full Payment:
  
  If partial payments are not allowed, ensure that the payment being processed covers the full amount due.
  
  
  
  System Customization:
  
  If necessary, consult with your SAP technical team to explore if any customizations can be made to allow partial payments for specific scenarios.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  Documentation: Review SAP documentation for details on payment processing and configuration settings.
  User Training: Ensure that users are trained on the payment policies and procedures to avoid confusion regarding partial payments.
  
  If the issue persists after checking the above points, it may be beneficial to engage with your SAP support team or a consultant for further assistance.