How To Fix FICORE342 - Division & is still required as a customer division


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FICORE - FI Message Class for General Messages

  • Message number: 342

  • Message text: Division & is still required as a customer division

  • Show details Hide details
  • What causes this issue?

    The division still exists as a customer division in table TVTA.

    How to fix this error?

    Do not delete the customer division; if you do, it will be possible to
    create customer masters for a division which no longer exists.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FICORE342 - Division & is still required as a customer division ?

    The SAP error message FICORE342 indicates that a specific division is still required as a customer division in the system. This typically occurs in the context of financial accounting or customer master data management within SAP.

    Cause:

    1. Missing Division Assignment: The division that is being referenced in the error message is not assigned to the customer master data. This can happen if the customer was created without specifying a division or if the division was removed after the customer was created.
    2. Configuration Issues: There may be configuration settings in the SAP system that require a division to be assigned to customers, and the current customer does not meet this requirement.
    3. Data Inconsistencies: There may be inconsistencies in the data where the division is expected but not present.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master data transaction (e.g., XD02 for change or XD03 for display).
      • Verify if the division is correctly assigned to the customer. If not, you will need to add the appropriate division.
    2. Assign Division:

      • If the division is missing, you can assign it by editing the customer master record. Make sure to save the changes after updating the division.
    3. Review Configuration:

      • Check the configuration settings in the SAP system related to customer divisions. This can be done through the SPRO transaction (Customizing) under the relevant financial accounting or sales and distribution sections.
      • Ensure that the division is set up correctly in the system and that it is marked as required if that is the business requirement.
    4. Consult Documentation:

      • Review any relevant documentation or guidelines provided by your organization regarding customer master data management to ensure compliance with internal processes.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
    • Master Data Management: Understanding how customer master data is structured in SAP, including the role of divisions, sales areas, and other related fields.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be specific fixes or updates provided by SAP.

    By following these steps, you should be able to resolve the FICORE342 error and ensure that the customer division is correctly assigned in your SAP system.

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