How To Fix FICCP019 - Cannot void dispute case &1 as it is not in status New.

FICCP019 - Overview

• Message type: E = Error

• Message class: FICCP - Message Class for Customer Payments Cloud

• Message number: 019

• Message text: Cannot void dispute case &1 as it is not in status New.

Self-Explanatory Message

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FICCP019 - Details

• The SAP error message FICCP019 indicates that you are trying to void a dispute case that is not in the "New" status. This error typically occurs in the context of SAP's Financial Accounting (FI) module, particularly when dealing with dispute management.
  
  Cause:
  The error arises because the system restricts the voiding of dispute cases that are not in the "New" status. Dispute cases can have various statuses such as "In Process," "Resolved," "Closed," etc. Only those cases that are still in the "New" status can be voided. If you attempt to void a case that has progressed beyond this initial status, the system will generate this error message.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status of the Dispute Case:
  
  Navigate to the dispute case in question and check its current status. You can do this through the relevant transaction code (e.g., FICCP or similar) or by using the SAP