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Message type: E = Error
Message class: FICCP - Message Class for Customer Payments Cloud
Message number: 014
Message text: Payment method &1 was used for credit card payment or bank collection.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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FICCP014
- Payment method &1 was used for credit card payment or bank collection. ?The SAP error message FICCP014 indicates that a specific payment method (denoted by &1) has been used for a credit card payment or bank collection, which may not be allowed or properly configured in the system. This error typically arises in the context of financial transactions, particularly when dealing with incoming payments.
Cause:
- Incorrect Payment Method Configuration: The payment method used may not be set up correctly for the type of transaction being processed (e.g., credit card or bank collection).
- Incompatibility with Transaction Type: The payment method may not be compatible with the transaction type or the customer/vendor settings.
- Missing Master Data: The necessary master data for the payment method may be incomplete or missing.
- System Settings: The system may have specific settings that restrict the use of certain payment methods for particular transaction types.
Solution:
Check Payment Method Configuration:
- Go to the configuration settings for payment methods in SAP (Transaction code: OBPM1 or similar).
- Ensure that the payment method is correctly configured for credit card payments or bank collections.
Review Customer/Vendor Master Data:
- Check the customer or vendor master data to ensure that the payment method is allowed for the specific customer/vendor.
- Transaction codes like XD02 (for customers) or XK02 (for vendors) can be used to review and update master data.
Adjust Transaction Settings:
- If the payment method is not suitable for the transaction, consider changing the payment method to one that is allowed.
- Ensure that the transaction type aligns with the payment method being used.
Consult with SAP Support:
- If the issue persists, consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.
Testing:
- After making changes, perform a test transaction to ensure that the error does not occur again.
Related Information:
By following these steps, you should be able to identify the cause of the FICCP014 error and implement a suitable solution.
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