How To Fix FICCP014 - Payment method &1 was used for credit card payment or bank collection.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FICCP - Message Class for Customer Payments Cloud

  • Message number: 014

  • Message text: Payment method &1 was used for credit card payment or bank collection.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FICCP014 - Payment method &1 was used for credit card payment or bank collection. ?

    The SAP error message FICCP014 indicates that a specific payment method (denoted by &1) has been used for a credit card payment or bank collection, which may not be allowed or properly configured in the system. This error typically arises in the context of financial transactions, particularly when dealing with incoming payments.

    Cause:

    1. Incorrect Payment Method Configuration: The payment method used may not be set up correctly for the type of transaction being processed (e.g., credit card or bank collection).
    2. Incompatibility with Transaction Type: The payment method may not be compatible with the transaction type or the customer/vendor settings.
    3. Missing Master Data: The necessary master data for the payment method may be incomplete or missing.
    4. System Settings: The system may have specific settings that restrict the use of certain payment methods for particular transaction types.

    Solution:

    1. Check Payment Method Configuration:

      • Go to the configuration settings for payment methods in SAP (Transaction code: OBPM1 or similar).
      • Ensure that the payment method is correctly configured for credit card payments or bank collections.
    2. Review Customer/Vendor Master Data:

      • Check the customer or vendor master data to ensure that the payment method is allowed for the specific customer/vendor.
      • Transaction codes like XD02 (for customers) or XK02 (for vendors) can be used to review and update master data.
    3. Adjust Transaction Settings:

      • If the payment method is not suitable for the transaction, consider changing the payment method to one that is allowed.
      • Ensure that the transaction type aligns with the payment method being used.
    4. Consult with SAP Support:

      • If the issue persists, consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.
    5. Testing:

      • After making changes, perform a test transaction to ensure that the error does not occur again.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for detailed information on payment methods and their configurations.
    • SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OBPM1 (Payment Methods), F110 (Automatic Payment Transactions), and others that may help in troubleshooting.

    By following these steps, you should be able to identify the cause of the FICCP014 error and implement a suitable solution.

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