How To Fix FICA_COLIO_CUST020 - External number ranges are not allowed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FICA_COLIO_CUST -

  • Message number: 020

  • Message text: External number ranges are not allowed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FICA_COLIO_CUST020 - External number ranges are not allowed ?

    The SAP error message FICA_COLIO_CUST020 indicates that there is an issue with the configuration of external number ranges in the context of the Financial Contract Accounting (FICA) module. This error typically arises when the system is trying to use an external number range for a document or transaction that is not allowed in the current configuration.

    Cause:

    1. External Number Range Configuration: The system is configured to use internal number ranges for certain document types, but an attempt is made to use an external number range.
    2. Document Type Settings: The document type being used may not be set up to allow external number ranges.
    3. Transaction Settings: The specific transaction or process being executed may not support external number ranges.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Number Range Configuration:

      • Go to the transaction code SNRO (Number Range Objects).
      • Look for the number range object related to the FICA module (e.g., FICA or FICAA).
      • Verify the settings for the number range. Ensure that the number range is set to allow external numbers if that is your intention.
    2. Review Document Type Settings:

      • Use transaction code OBA7 to check the document types used in FICA.
      • Ensure that the document type you are using is configured to allow external number ranges if that is required.
    3. Adjust Transaction Settings:

      • If the transaction you are executing does not support external number ranges, consider switching to an internal number range or modifying the transaction to accommodate external numbers.
    4. Consult Documentation:

      • Review SAP documentation or help files related to FICA and number range management for additional insights and best practices.
    5. Contact SAP Support:

      • If the issue persists after checking the configurations, consider reaching out to SAP support for further assistance.

    Related Information:

    • FICA Module: The Financial Contract Accounting (FICA) module is part of SAP's financial management suite, primarily used for managing customer accounts and billing processes.
    • Number Ranges: In SAP, number ranges are used to uniquely identify documents and transactions. They can be configured as internal (automatically generated by the system) or external (manually entered by users).
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SNRO (Number Range Objects), OBA7 (Document Type Configuration), and others that may be useful for troubleshooting.

    By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.

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