How To Fix FICA_COLIABILITY_UI008 - Item deleted in customer exit. Distribution not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FICA_COLIABILITY_UI - Debt Object UI Messages

• Message number: 008

• Message text: Item deleted in customer exit. Distribution not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FICA_COLIABILITY_UI008 - Item deleted in customer exit. Distribution not possible ?

  The SAP error message FICA_COLIABILITY_UI008: Item deleted in customer exit. Distribution not possible typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that a specific item has been deleted during a customer exit process, which prevents the distribution of amounts or data related to that item.
  Cause:
  
  Customer Exit Logic: The error is often triggered by custom logic implemented in a customer exit (a user-defined enhancement point in SAP). If the exit is programmed to delete certain items based on specific conditions, it can lead to this error when the system attempts to process the distribution of those items.
  Data Integrity Issues: If there are inconsistencies or issues with the data being processed, such as missing or incorrect entries, it can lead to items being flagged for deletion.
  Configuration Issues: Incorrect configuration settings in the FI-CA module or related components can also lead to this error.
  
  Solution:
  
  Review Customer Exit Code: Check the code in the customer exit that is causing the deletion of the item. Ensure that the logic is correct and that items are only deleted when appropriate. You may need to modify the code to prevent unnecessary deletions.
  Debugging: Use the debugging tools in SAP to trace the execution of the customer exit and identify the exact point where the item is being deleted. This can help you understand why the item is being flagged for deletion.
  Data Validation: Ensure that the data being processed is complete and valid. Check for any missing or incorrect entries that could lead to the deletion of items.
  Configuration Check: Review the configuration settings in the FI-CA module to ensure they are set up correctly. This includes checking the settings for item processing and distribution.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or recommended actions.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may have additional insights or patches that can resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9 (Display Document) or FQEVENT (Event Management) that may help in analyzing the issue.
  SAP Notes: Search for SAP Notes related to the error message FICA_COLIABILITY_UI008 for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.