How To Fix FICA_CD097 - Payment amount not allowed to be less than amount per payment category

SAP Error Message - Details

• Message type: E = Error

• Message class: FICA_CD - FI-CA: Cash Desk/Cash Journal

• Message number: 097

• Message text: Payment amount not allowed to be less than amount per payment category

What causes this issue?

The payment amount is not allowed to be less than the amount of the
individual payments by check, payment card, or postal order.
Payments by check, payment card, or postal order cannot be posted if the
payment amount, for example, is 80 and the check amount is 100. In this
case the system is not able to determine any change to be paid. In the
case of overpayments, change can only be returned in cash.

System Response

The system refuses the payment.

How to fix this error?

Post the full amount of the check, for example, as a payment on account.
You then post an outgoing payment on account for the amount of 20. You
have to set the <ZK>Post on account</> indicator.
On the <ZK>Cash Payment</> tab, enter the amount of 20 and indicate that
the payment is an <ZK>Outgoing Payment</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FICA_CD097 - Payment amount not allowed to be less than amount per payment category ?

  The SAP error message FICA_CD097 indicates that the payment amount you are trying to process is less than the minimum amount allowed for the specified payment category. This error typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where payment processing is governed by specific rules and configurations.
  Cause:
  
  Payment Category Configuration: Each payment category in SAP can have specific rules regarding the minimum and maximum payment amounts. If the payment amount you are trying to process does not meet these criteria, the system will throw this error.
  Incorrect Payment Amount: The amount you are attempting to pay may simply be lower than the minimum amount defined for that payment category.
  Business Rules: There may be business rules or policies in place that dictate minimum payment amounts for certain types of transactions.
  
  Solution:
  
  Check Payment Amount: Verify the payment amount you are trying to process. Ensure that it meets or exceeds the minimum amount required for the payment category.
  Review Payment Category Settings: 
  
  Navigate to the configuration settings for the payment category in SAP.
  Check the minimum and maximum payment amounts defined for that category.
  If necessary, adjust the configuration to allow for lower payment amounts, if it aligns with business requirements.
  
  
  Consult Documentation: Review any relevant documentation or guidelines that outline the payment processing rules for your organization.
  Contact Support: If you are unable to resolve the issue through configuration changes or if you believe the error is incorrect, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as OBPM1 (for payment category configuration) or FQEVENT (for payment processing) to access the relevant settings.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Authorizations: Ensure that you have the necessary permissions to make changes to payment categories or to process payments.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.