How To Fix FICA_CD052 - Cash desk &1 in branch &2 locked by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FICA_CD - FI-CA: Cash Desk/Cash Journal

• Message number: 052

• Message text: Cash desk &1 in branch &2 locked by user &3

trados = fi

What causes this issue?

Cash desk &V1& in branch &V2& is locked by user &V3&. When transferring
postings, you have to make sure that user &V3&, whose postings you want
to transfer to yourself, is no longer locking cash desks in branch .

System Response

The postings cannot be transferred.

How to fix this error?

Make sure that user &V3& is no longer locking cash desks in branch &V2&
or makes no postings.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FICA_CD052 - Cash desk &1 in branch &2 locked by user &3 ?

  The SAP error message FICA_CD052 indicates that a cash desk in a specific branch is locked by a user. This typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where cash desks are used to manage cash transactions.
  Cause:
  
  User Lock: The cash desk is currently being accessed or modified by another user (user &3), which prevents other users from accessing it simultaneously.
  Session Timeout: A user may have left a session open, causing the cash desk to remain locked.
  System Error: Occasionally, system errors or crashes can lead to a cash desk being improperly locked.
  
  Solution:
  
  Wait and Retry: If the cash desk is locked by another user, the simplest solution is to wait until that user has completed their transaction and released the lock.
  Identify the User: If you have the necessary permissions, you can check which user has locked the cash desk. This can often be done through transaction codes like SM12 (for lock entries) or SM21 (for system logs).
  Unlock the Cash Desk: If the user who has locked the cash desk is unavailable, an administrator can manually unlock it. This can be done using transaction code SM12:
  
  Go to transaction SM12.
  Enter the user ID that has locked the cash desk.
  Execute the search to find the lock entries.
  Select the relevant lock entry and delete it to release the lock.
  
  
  Check for System Issues: If the locking issue persists, it may be necessary to check for any underlying system issues or errors that could be causing the locks to not release properly.
  
  Related Information:
  
  User Permissions: Ensure that users have the appropriate permissions to access and manage cash desks.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for errors.
  SU01: To manage user accounts and permissions.
  
  
  Documentation: Refer to SAP documentation or support for specific configurations related to cash desk management in your version of SAP.
  
  If the problem persists after trying the above solutions, it may be advisable to contact your SAP support team for further assistance.