How To Fix FICA_CD047 - No free cash desks available or no master data exists

SAP Error Message - Details

• Message type: E = Error

• Message class: FICA_CD - FI-CA: Cash Desk/Cash Journal

• Message number: 047

• Message text: No free cash desks available or no master data exists

trados = fi

What causes this issue?

There are currently no free cash desks available or no master data has
been created in the system for the cash journal.

System Response

You cannot assign a branch and cash desk to yourself. You cannot use the
cash journal without an assignment to a cash desk and branch.

How to fix this error?

If all cash desks are currently locked, try to make the assignment
later.
If no master data exists in the system, contact your system
administrator.

Procedure for System Administrators

Maintain the <DS:TRAN.FPCJM>master data for the cash journal</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FICA_CD047 - No free cash desks available or no master data exists ?

  The SAP error message FICA_CD047 ("No free cash desks available or no master data exists") typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules. This error indicates that the system is unable to find an available cash desk for processing a transaction, or that the necessary master data for cash desks is missing.
  Causes:
  
  No Available Cash Desks: All cash desks may be occupied or in use, meaning there are no free cash desks available for the transaction.
  Missing Master Data: The master data for cash desks may not be set up correctly or may be missing entirely. This includes configurations for cash desk types, cash desk locations, or other related settings.
  Configuration Issues: There may be issues with the configuration of the cash desk settings in the system, such as incorrect parameters or missing entries in the customizing settings.
  User Authorizations: The user may not have the necessary authorizations to access the cash desks, leading to the inability to find or use them.
  
  Solutions:
  
  
  Check Cash Desk Availability:
  
  Navigate to the cash desk management area in SAP and check if there are any cash desks available for use. If all are occupied, you may need to wait or free up a cash desk.
  
  
  
  Review Master Data:
  
  Ensure that the master data for cash desks is correctly set up. This includes checking the configuration in the SAP customizing (transaction code SPRO) under the relevant sections for cash desk management.
  Verify that the cash desk types and locations are defined and active.
  
  
  
  Configuration Review:
  
  Review the configuration settings for cash desks in the system. Ensure that all necessary parameters are correctly defined and that there are no missing entries.
  Check for any recent changes in configuration that might have affected the availability of cash desks.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access and use cash desks. This can be checked in the user roles and authorizations assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on cash desk management and troubleshooting related errors.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or SAP Help Desk for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FICA for contract accounts, SPRO for configuration, and FBL1N for vendor line items, which may help in troubleshooting.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches that address known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.