How To Fix FIAR_TAXREP028 - One time customer details not available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FIAR_TAXREP - Message Class for Argentina Tax Reporting

  • Message number: 028

  • Message text: One time customer details not available

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FIAR_TAXREP028 - One time customer details not available ?

    The SAP error message FIAR_TAXREP028, which states "One time customer details not available," typically occurs in the context of financial accounting and tax reporting when dealing with one-time customers (also known as "one-time vendors" or "one-time accounts"). This error indicates that the system is unable to find the necessary details for a one-time customer that is required for processing a transaction or generating a report.

    Cause:

    1. Missing Master Data: The one-time customer master data may not be created or may be incomplete. This includes essential information such as name, address, tax identification number, etc.
    2. Incorrect Configuration: The system configuration for handling one-time customers may not be set up correctly, leading to issues in retrieving the necessary data.
    3. Transaction Type: The transaction being processed may not be compatible with one-time customer accounts, or the system may expect a regular customer account instead.
    4. Data Deletion: The one-time customer data might have been deleted or archived, making it unavailable for the current transaction.

    Solution:

    1. Create or Update One-Time Customer Master Data:

      • Navigate to the customer master data creation screen (transaction code FD01 for financial accounting).
      • Ensure that all required fields are filled out correctly, including the tax information.
      • Save the changes and try processing the transaction again.
    2. Check Configuration Settings:

      • Review the configuration settings for one-time customers in the SAP system. This can typically be found in the SPRO transaction under Financial Accounting settings.
      • Ensure that the settings for one-time customers are correctly defined.
    3. Use Regular Customer Accounts:

      • If possible, consider using a regular customer account instead of a one-time customer account for the transaction. This may involve creating a new customer master record.
    4. Consult with IT or SAP Support:

      • If the issue persists, consult with your IT department or SAP support team to investigate further. They may need to check for any system errors or data inconsistencies.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01 (Create Customer), FD02 (Change Customer), and FD03 (Display Customer).
    • Documentation: Refer to SAP documentation or help files for more detailed information on handling one-time customers and the specific requirements for tax reporting.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify customer master data.

    By addressing the underlying causes and following the suggested solutions, you should be able to resolve the FIAR_TAXREP028 error and proceed with your financial transactions or reporting.

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