How To Fix FI_E380 - Combination of GR/IR control not allowed in FM for external services

SAP Error Message - Details

• Message type: E = Error

• Message class: FI_E - Message Class for FM English Developers

• Message number: 380

• Message text: Combination of GR/IR control not allowed in FM for external services

What causes this issue?

The combination 'Valuated goods receipt without goods-receipt-based
invoice verification' or 'Valuated goods receipt without service-based
invoice verification' is not allowed for an external service item if
Funds Management is activated.
This error message is relevant only for customizing set to "GR/IR Update
= GR and Inv." in FM customizing activity "Make Other Settings"
transaction OFUP.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Adjust your Purchase Order item settings on tab 'Invoice'.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FI_E380 - Combination of GR/IR control not allowed in FM for external services ?

  The SAP error message FI_E380 indicates that there is an issue with the combination of Goods Receipt/Invoice Receipt (GR/IR) control in the context of Funds Management (FM) for external services. This error typically arises when there is an attempt to post a transaction that involves GR/IR accounting entries, but the configuration does not allow for this combination in the context of FM.
  Cause:
  
  Configuration Issues: The error often occurs due to incorrect configuration settings in the Funds Management module. Specifically, it may be related to the settings for the GR/IR account or the way external services are managed in the system.
  Account Assignment: The account assignment for the transaction may not be compatible with the GR/IR control settings. For example, if the account is not set up to allow GR/IR postings in the context of FM, this error will occur.
  Service Type: The type of service being processed may not be compatible with GR/IR accounting, especially if it is not set up correctly in the system.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for Funds Management and GR/IR accounts. Ensure that the GR/IR account is properly configured to allow postings related to external services.
  
  Navigate to the configuration settings in SAP: SPRO > Public Sector Management > Funds Management > Account Assignment > Define Account Assignment for GR/IR Control.
  Ensure that the relevant settings are correctly defined for the account assignment categories used in your transactions.
  
  
  
  Review Account Assignment: Verify the account assignment for the transaction that is causing the error. Ensure that the account assignment is appropriate for the type of service being processed and that it aligns with the GR/IR control settings.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring GR/IR control in the context of Funds Management. This may provide insights into any additional settings that need to be adjusted.
  
  
  Testing: After making any configuration changes, perform testing to ensure that the error no longer occurs. Create a test transaction that mimics the original issue to confirm that the solution is effective.
  
  
  Seek Support: If the issue persists after checking configurations and account assignments, consider reaching out to SAP support or consulting with an SAP expert who specializes in Funds Management and GR/IR processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (General Ledger Account Document Entry), MIGO (Goods Movement), and FBL3N (G/L Account Line Items) to analyze postings and account balances.
  SAP Notes: Check for any SAP Notes related to FI_E380 or GR/IR control in FM, as these may provide additional insights or patches that address known issues.
  Training and Documentation: Consider training sessions or documentation on Funds Management and GR/IR processes to enhance understanding and prevent similar issues in the future.
  
  By following these steps, you should be able to identify the root cause of the FI_E380 error and implement a solution to resolve it.