How To Fix FGL_SFIN_NGLM028 - Cannot close job

SAP Error Message - Details

• Message type: E = Error

• Message class: FGL_SFIN_NGLM - SAP AC on HANA : New G/L Migration

• Message number: 028

• Message text: Cannot close job

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FGL_SFIN_NGLM028 - Cannot close job ?

  The SAP error message FGL_SFIN_NGLM028 ("Cannot close job") typically occurs in the context of financial closing processes, particularly when dealing with the New General Ledger (New GL) functionality in SAP. This error indicates that there are issues preventing the closure of a financial job or period.
  Causes:
  
  Open Documents: There may be open documents in the system that need to be processed or cleared before the job can be closed.
  Incomplete Transactions: Transactions that have not been fully processed or posted can prevent the closure.
  Configuration Issues: There may be configuration settings in the New GL that are not correctly set up, leading to issues during the closing process.
  Authorization Issues: The user attempting to close the job may not have the necessary authorizations to perform the action.
  System Errors: There could be underlying system errors or inconsistencies in the database that are causing the job closure to fail.
  
  Solutions:
  
  Check Open Documents: Review and clear any open documents that may be preventing the closure. This includes checking for unposted invoices, pending transactions, or any other financial documents that need attention.
  Complete Transactions: Ensure that all necessary transactions are completed and posted before attempting to close the job.
  Review Configuration: Check the configuration settings related to the New GL and ensure they are set up correctly. This may involve consulting with your SAP Basis or Financial team.
  User Authorizations: Verify that the user has the appropriate authorizations to close the job. If not, the necessary permissions should be granted.
  System Check: Perform a system check for any errors or inconsistencies. This may involve running specific SAP reports or transactions to identify issues.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (General Ledger Document Entry), FBL1N (Vendor Line Item Display), and FBL3N (G/L Account Line Item Display) to help identify open documents.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant details about the situation.
  Documentation: Review SAP documentation related to the New GL and financial closing processes for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.