How To Fix FG153 - No customers in the set of values entered

SAP Error Message - Details

• Message type: E = Error

• Message class: FG - Program Error Messages

• Message number: 153

• Message text: No customers in the set of values entered

What causes this issue?

In the table KNA1, no customer was found in the selected set of
values.

System Response

No processing - error message

How to fix this error?

Please check your entry and change the selection.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FG153 - No customers in the set of values entered ?

  The SAP error message FG153 ("No customers in the set of values entered") typically occurs when you are trying to execute a report or transaction that requires customer data, but the system cannot find any customers that match the criteria you have specified. This can happen in various contexts, such as when running reports, creating sales orders, or performing customer-related transactions.
  Causes:
  
  Incorrect Selection Criteria: The selection criteria you entered may not match any existing customer records. This could be due to incorrect customer numbers, ranges, or filters.
  Data Not Maintained: There may be no customers maintained in the system for the specific criteria you are using (e.g., specific sales areas, customer groups, etc.).
  Authorization Issues: You may not have the necessary authorizations to view certain customer records, leading to the appearance that no customers exist.
  Data Deletion: Customers may have been deleted or marked as inactive, which would prevent them from being included in the results.
  Configuration Issues: There may be configuration settings in the system that limit the visibility of certain customers based on specific criteria.
  
  Solutions:
  
  Check Selection Criteria: Review the selection criteria you have entered. Ensure that you are using the correct customer numbers, ranges, and filters. Try broadening the criteria to see if any customers appear.
  Verify Customer Data: Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to check if the customers you expect to see are actually present in the system.
  Review Authorizations: Ensure that you have the necessary authorizations to view the customer data. You may need to contact your system administrator to verify your access rights.
  Check for Deletions: Investigate whether any customers have been deleted or marked as inactive. You can check this in the customer master data.
  Consult Configuration: If you suspect configuration issues, consult with your SAP Basis or configuration team to ensure that the system is set up correctly to display the relevant customer data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD03, SE16N (for table data), and SE11 (for data dictionary).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files related to customer master data and reporting to understand the expected behavior and requirements.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module (e.g., Sales and Distribution, Customer Relationship Management).