How To Fix FF839 - Multiple down payments for down payment clearing are not supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FF - FI Function Module Messages

  • Message number: 839

  • Message text: Multiple down payments for down payment clearing are not supported

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message FF839 - Multiple down payments for down payment clearing are not supported ?

    The SAP error message FF839, which states "Multiple down payments for down payment clearing are not supported," typically occurs during the process of clearing down payments in the SAP system. This error indicates that the system has detected multiple down payments that are being attempted to be cleared against a single invoice or payment request, which is not allowed in the standard SAP configuration.

    Cause:

    1. Multiple Down Payments: The primary cause of this error is that there are multiple down payments recorded for a single invoice or payment request. SAP does not support clearing multiple down payments against one invoice.
    2. Incorrect Configuration: There may be configuration settings in the SAP system that do not allow for the handling of multiple down payments.
    3. Data Entry Errors: There could be data entry errors where multiple down payments were mistakenly created for the same invoice.

    Solution:

    1. Review Down Payments: Check the down payments associated with the invoice or payment request. Ensure that there is only one down payment that needs to be cleared.
    2. Clear Down Payments Individually: If there are multiple down payments, you will need to clear them individually against their respective invoices or payment requests.
    3. Adjust Configuration: If your business process requires handling multiple down payments, you may need to review and adjust the configuration settings in SAP. This may involve consulting with your SAP functional consultant or system administrator.
    4. Use Alternative Clearing Methods: If applicable, consider using alternative methods for clearing payments, such as using a clearing account or adjusting the payment terms.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F-44 (Clear Vendor) or F-32 (Clear Customer) to manage down payments and clear them appropriately.
    • SAP Notes: Check SAP Notes for any updates or patches related to down payment clearing that may address this issue.
    • Documentation: Review SAP documentation or user manuals related to down payment processing and clearing to understand the limitations and best practices.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a professional with expertise in SAP Financial Accounting (FI) for further assistance.

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