How To Fix FF711 - System cannot calculate cash discount base amount; enter it

FF711 - Overview

• Message type: E = Error

• Message class: FF - FI Function Module Messages

• Message number: 711

• Message text: System cannot calculate cash discount base amount; enter it

What causes this issue?

You want to determine the cash discount base of the open item account
line items. This can, however, not be done automatically in certain
cases. For example, if the open item account line item for which the
amount qualifying for cash discount is to be determined is on the same
side of the account as all G/L account items liable to cash discount.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the cash discount base amount in the open item account line
items.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FF711 - System cannot calculate cash discount base amount; enter it ?

  The SAP error message FF711 ("System cannot calculate cash discount base amount; enter it") typically occurs in the context of financial transactions, particularly when dealing with cash discounts in accounts payable or accounts receivable. This error indicates that the system is unable to automatically determine the base amount for calculating the cash discount, which is necessary for processing the transaction.
  Causes:
  
  Missing Base Amount: The cash discount base amount is not provided in the transaction, and the system cannot derive it from the available data.
  Incorrect Configuration: The configuration settings for cash discounts in the system may not be set up correctly, leading to issues in calculating the base amount.
  Incomplete Document: The document being processed may be incomplete or missing required fields that are necessary for the calculation.
  Document Type Restrictions: Certain document types may not support cash discount calculations, leading to this error.
  Currency Issues: If there are currency conversion issues or discrepancies, the