How To Fix FES021 - General exception in the Data Provider

SAP Error Message - Details

• Message type: E = Error

• Message class: FES - Messages for the Function Group SFES

• Message number: 021

• Message text: General exception in the Data Provider

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FES021 - General exception in the Data Provider ?

  The SAP error message FES021, which indicates a "General exception in the Data Provider," typically arises in the context of SAP applications that utilize the SAP BusinessObjects or SAP BW (Business Warehouse) data providers. This error can occur due to various reasons, and troubleshooting it may require a systematic approach. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Source Issues: The data source may be unavailable, misconfigured, or not accessible due to network issues.
  Authorization Problems: The user may not have the necessary permissions to access the data source or execute the query.
  Query Errors: There may be issues with the query itself, such as syntax errors or invalid parameters.
  System Configuration: Misconfigurations in the SAP system or the data provider settings can lead to this error.
  Performance Issues: High load on the server or database can cause timeouts or failures in data retrieval.
  Version Compatibility: Incompatibility between different versions of SAP components or third-party tools can lead to exceptions.
  
  Solutions:
  
  Check Data Source Connectivity: Ensure that the data source is up and running. Test the connection to verify that it is accessible.
  Review User Authorizations: Check the user roles and permissions to ensure that the user has the necessary access rights to the data source.
  Validate the Query: Review the query for any errors or invalid parameters. Test the query directly in the data source to ensure it executes correctly.
  Examine System Logs: Check the SAP system logs (transaction SM21) and application logs (transaction SLG1) for any related error messages that can provide more context.
  Optimize Performance: If performance is an issue, consider optimizing the query or increasing system resources to handle the load.
  Update Software: Ensure that all components of the SAP system and any related tools are up to date and compatible with each other.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  Documentation: Review the official SAP documentation for the specific data provider you are using, as it may contain troubleshooting steps or configuration guidelines.
  
  By following these steps, you should be able to identify the root cause of the FES021 error and implement an appropriate solution.