How To Fix FDT_EXPRESSIONS326 - Email transmission may be delayed; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: FDT_EXPRESSIONS - Formula & Derivation Tool: Expressions

• Message number: 326

• Message text: Email transmission may be delayed; see long text

What causes this issue?

The current e-mail action is part of an application that has been
associated with a managed system. The managed system is based on SAP
NetWeaver with a release lower than 7.02. For this release level, the
following applies:
Triggering the e-mail action in the managed system does not lead to the
system sending the e-mail immediately. Instead, pending e-mails are only
sent after the application calling the BRFplus rule has committed the
work process in which the e-mail action is registered. If the calling
application does not commit the work process, the e-mail will not be
sent.
In SAP NetWeaver release 7.02 or higher, the e-mail functionality has
been enhanced so that e-mails can be sent immediately by the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDT_EXPRESSIONS326 - Email transmission may be delayed; see long text ?

  The SAP error message FDT_EXPRESSIONS326 indicates that there may be a delay in email transmission. This message is typically related to the functionality of the SAP system when it is trying to send emails, often in the context of workflows, notifications, or alerts.
  Cause:
  
  System Configuration: The SAP system may not be properly configured for email transmission. This could include issues with the SMTP settings or the email server.
  Network Issues: There may be network connectivity problems that are affecting the ability of the SAP system to communicate with the email server.
  Email Server Load: The email server may be experiencing high load or performance issues, causing delays in processing outgoing emails.
  Queue Management: There may be a backlog of emails in the queue that need to be processed, leading to delays.
  SAP Background Jobs: If the email sending process is dependent on background jobs, delays in those jobs can also lead to delayed email transmission.
  
  Solution:
  
  Check SMTP Configuration: Verify the SMTP settings in the SAP system. Ensure that the email server address, port, and authentication details are correctly configured.
  
  Transaction Code: SCOT (SAPconnect: Administration)
  
  
  Monitor Email Queue: Use transaction SOST to monitor the status of sent emails. Check for any emails that are stuck or have not been processed.
  Network Diagnostics: Perform network diagnostics to ensure that there are no connectivity issues between the SAP system and the email server.
  Email Server Performance: Check the performance and load on the email server. If it is overloaded, consider optimizing its performance or scaling resources.
  Review Background Jobs: Check for any background jobs that are responsible for sending emails. Ensure they are running as expected and not encountering issues.
  Consult Logs: Review the SAP application logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to email transmission in your version of SAP.
  Documentation: Refer to the SAP Help Portal for documentation on configuring and troubleshooting SAPconnect and email settings.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the delay in email transmission and implement the necessary solutions to resolve the issue.