How To Fix FDT_DSM004 - System failure using RFC connection &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FDT_DSM - BRFplus: Decision Service Manager

• Message number: 004

• Message text: System failure using RFC connection &1

What causes this issue?

You have performed an action that has led the system to check the
integrity of the assigned managed system. This check has returned an
error.
There can be various reasons for this error, for example:
The managed system is currently down.
The settings for the managed system have changed and do not match the
settings that have been maintained in the RFC destination anymore.
The RFC destination could not be found.
The DSM functionality has not been imported completely into the system.
The minimum release requirements for a managed system are not fulfilled.

System Response

The desired action cannot be performed.

How to fix this error?

Check the RFC destination as well as the managed system itself. If you
cannot find the reason, contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDT_DSM004 - System failure using RFC connection &1 ?

  The SAP error message FDT_DSM004 indicates a system failure when using an RFC (Remote Function Call) connection. This error can occur in various scenarios, often related to issues with the configuration or the underlying system. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP systems involved in the RFC call.
  Configuration Errors: Incorrect configuration of the RFC destination in transaction SM59 can lead to this error.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations.
  System Resource Limitations: The target system may be experiencing resource constraints (e.g., memory, CPU).
  System Downtime: The target system may be down for maintenance or experiencing outages.
  Transport Layer Issues: Problems with the transport layer or middleware that handles the RFC calls.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify connectivity between the systems.
  Ensure that firewalls or network policies are not blocking the RFC communication.
  
  
  
  Verify RFC Destination Configuration:
  
  Go to transaction SM59 and check the configuration of the RFC destination.
  Test the connection using the "Connection Test" option to see if it succeeds.
  
  
  
  Review User Authorizations:
  
  Ensure that the user ID used for the RFC connection has the necessary authorizations to perform the required actions.
  
  
  
  Monitor System Resources:
  
  Check the target system for any performance issues or resource constraints.
  Use transaction SM50 or SM66 to monitor active processes and system load.
  
  
  
  Check System Status:
  
  Verify if the target system is up and running. You can check this in transaction SM51 to see the list of application servers.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the developer trace files (transaction ST11) for any additional error messages that could provide more context.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches.
  
  
  
  Related Information:
  
  RFC Connection Types: Understand the different types of RFC connections (e.g., synchronous, asynchronous) and their configurations.
  SAP Basis Administration: Familiarity with SAP Basis administration can help in troubleshooting and resolving RFC-related issues.
  SAP Community and Forums: Engaging with the SAP Community or forums can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or contact SAP support for further assistance.