How To Fix FDT_CP_MSG207 - Retreiving CSRF token failed

SAP Error Message - Details

• Message type: E = Error

• Message class: FDT_CP_MSG -

• Message number: 207

• Message text: Retreiving CSRF token failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDT_CP_MSG207 - Retreiving CSRF token failed ?

  The SAP error message FDT_CP_MSG207: Retrieving CSRF token failed typically occurs in the context of SAP Fiori applications or when using the SAP Gateway. This error is related to the Cross-Site Request Forgery (CSRF) protection mechanism that SAP implements to secure web applications.
  Cause:
  
  Session Expiration: The user's session may have expired, leading to the inability to retrieve a valid CSRF token.
  Network Issues: Temporary network issues or connectivity problems can prevent the application from communicating with the server to obtain the CSRF token.
  Incorrect Configuration: There may be misconfigurations in the SAP Gateway or Fiori settings that affect the retrieval of the CSRF token.
  Browser Cache: Cached data in the browser may interfere with the retrieval process.
  Authorization Issues: The user may not have the necessary authorizations to access the resource that requires the CSRF token.
  
  Solution:
  
  Refresh the Session: Log out and log back into the application to refresh the session and obtain a new CSRF token.
  Clear Browser Cache: Clear the browser cache and cookies, then try accessing the application again.
  Check Network Connectivity: Ensure that there are no network issues affecting the connection to the SAP server.
  Review Configuration: Check the configuration settings in the SAP Gateway and Fiori Launchpad to ensure they are set up correctly.
  Check Authorizations: Verify that the user has the necessary authorizations to access the application and retrieve the CSRF token.
  Update SAP Notes: Check for any relevant SAP Notes that may address this issue, as there may be patches or updates available that resolve the problem.
  
  Related Information:
  
  CSRF Token: A CSRF token is a security measure used to prevent unauthorized commands from being transmitted from a user that the web application trusts.
  SAP Gateway: The SAP Gateway is a technology that allows developers to create OData services and connect SAP systems with other applications.
  Fiori Applications: SAP Fiori is a user experience (UX) design approach that provides a set of applications for common business functions.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further investigation.