How To Fix FDT_CP_MSG017 - Error in fetching system information

SAP Error Message - Details

• Message type: E = Error

• Message class: FDT_CP_MSG -

• Message number: 017

• Message text: Error in fetching system information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDT_CP_MSG017 - Error in fetching system information ?

  The SAP error message FDT_CP_MSG017 ("Error in fetching system information") typically indicates that there is an issue with retrieving system-related data, which can be due to various reasons. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the required system information.
  System Configuration: There may be misconfigurations in the system settings or in the Data Transfer Framework (DTF) settings.
  Network Issues: Connectivity problems between the SAP system and the database or other systems can lead to this error.
  Technical Issues: There could be underlying technical issues, such as database locks, system performance problems, or bugs in the SAP software.
  Missing or Incomplete Data: Required data might be missing or incomplete, preventing the system from fetching the necessary information.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to access the required data. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  Review System Configuration: Check the configuration settings in the Data Transfer Framework and ensure that all necessary parameters are correctly set.
  Network Connectivity: Verify that there are no network issues affecting connectivity between the SAP system and any external systems or databases.
  System Logs: Review system logs (transaction codes like SLG1 for application logs) for any additional error messages or warnings that could provide more context about the issue.
  Database Health: Check the health of the database and ensure that it is functioning correctly. Look for any locks or performance issues that might be affecting data retrieval.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), ST22 (Dump Analysis), and SM21 (System Log) to help diagnose the issue.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their experiences and solutions.
  Documentation: Review the official SAP documentation for the Data Transfer Framework and any related components to ensure that you are following best practices.
  
  By systematically addressing these areas, you should be able to identify and resolve the cause of the FDT_CP_MSG017 error.