How To Fix FDT_BRS352 - Enqueue failed in system &1 - objects locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FDT_BRS - BRFplus Business Rule Services

• Message number: 352

• Message text: Enqueue failed in system &1 - objects locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDT_BRS352 - Enqueue failed in system &1 - objects locked by user &2 ?

  The SAP error message FDT_BRS352 indicates that an enqueue operation has failed because the objects you are trying to access are currently locked by another user. This typically occurs in scenarios where multiple users or processes are trying to access or modify the same data or objects simultaneously.
  Cause:
  
  
  Object Locking: The specific object you are trying to access is locked by another user. This can happen if:
  
  Another user is currently editing the same object.
  A previous session did not release the lock properly.
  A long-running transaction is holding the lock.
  
  
  
  Enqueue Mechanism: SAP uses an enqueue mechanism to prevent data inconsistencies. When a user locks an object, other users are prevented from modifying it until the lock is released.
  
  
  Solution:
  
  
  Identify the Lock:
  
  Use transaction code SM12 to view the list of locks in the system. You can filter by the user ID that is holding the lock.
  Check if the user who has locked the object is still active or if the lock is stale.
  
  
  
  Release the Lock:
  
  If the lock is held by a user who is no longer active or if it is a stale lock, you can manually delete the lock entry from SM12. However, be cautious when doing this, as it may lead to data inconsistencies if the user is still working on the object.
  
  
  
  Communicate with the User:
  
  If the lock is held by another user who is actively working on the object, communicate with them to determine when they will be finished. You may need to wait until they release the lock.
  
  
  
  Check for Long-Running Transactions:
  
  If a transaction is taking too long and holding locks, investigate the transaction to see if it can be optimized or if it needs to be terminated.
  
  
  
  Review System Configuration:
  
  In some cases, the locking behavior may be influenced by system configuration. Review the settings related to enqueue and locking mechanisms if this issue occurs frequently.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM21: Check system logs for any related errors or warnings.
  ST22: Analyze dumps that may provide insight into the issue.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to locking and enqueues.
  
  
  Documentation: Review SAP documentation on the enqueue mechanism and locking behavior to better understand how it works and how to manage locks effectively.
  
  
  By following these steps, you should be able to resolve the FDT_BRS352 error and understand the underlying causes of the locking issue.