How To Fix FDM_MIRROR204 - No customer could be determined in the original system for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_MIRROR - Mirror System Messages

• Message number: 204

• Message text: No customer could be determined in the original system for customer &1

What causes this issue?

No customer could be determined in the original system in table
FDM_CUST_MIRROR for customer &V1&.

System Response

The system terminates processing of customer &V1&.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_MIRROR204 - No customer could be determined in the original system for customer &1 ?

  The SAP error message FDM_MIRROR204 indicates that the system is unable to determine a customer in the original system for the specified customer ID (&1). This error typically occurs in the context of data migration or replication processes, particularly when using the Financial Data Management (FDM) module or similar functionalities.
  Cause:
  
  Missing Customer Data: The customer ID specified may not exist in the original system. This could be due to data not being migrated or replicated correctly.
  Incorrect Configuration: There may be configuration issues in the FDM settings or in the mapping of customer data between systems.
  Data Inconsistency: There could be inconsistencies in the data between the source and target systems, such as differences in customer master records.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to view or access the customer data in the original system.
  
  Solution:
  
  Verify Customer ID: Check if the customer ID (&1) exists in the original system. You can do this by searching for the customer in the customer master data (transaction code XD03 for display).
  Check Data Migration: If the customer ID is missing, ensure that the data migration process was completed successfully and that all relevant customer data was transferred.
  Review Configuration: Examine the configuration settings in the FDM module to ensure that the mapping of customer data is set up correctly. This includes checking any relevant customizing settings.
  Data Consistency Check: Perform a data consistency check between the source and target systems to identify any discrepancies in customer records.
  Authorization Check: Ensure that the user has the necessary authorizations to access customer data in the original system. This may involve checking user roles and permissions.
  Consult Documentation: Refer to SAP documentation or support notes related to FDM and customer data management for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), FD10N (Display Customer Balance), and FDM related transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to the FDM module and customer data management.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have taken.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.