How To Fix FDM_MIRROR190 - ... Updating customer &1 in substitute system fails

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_MIRROR - Mirror System Messages

• Message number: 190

• Message text: ... Updating customer &1 in substitute system fails

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_MIRROR190 - ... Updating customer &1 in substitute system fails ?

  The SAP error message FDM_MIRROR190 indicates that there is an issue when trying to update a customer record in a substitute system. This typically occurs in scenarios involving data replication or synchronization between systems, such as in a landscape with multiple SAP systems (e.g., a production system and a test or development system).
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistency: The data being replicated may not match the expected format or may contain inconsistencies.
  Authorization Issues: The user or process attempting to perform the update may not have the necessary permissions in the substitute system.
  Technical Issues: There may be technical problems such as network issues, system downtime, or configuration errors in the substitute system.
  Configuration Errors: The substitute system may not be properly configured to accept updates from the source system.
  Missing Master Data: Required master data (like customer master records) may not exist in the substitute system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the failure.
  Verify Data: Ensure that the data being sent to the substitute system is correct and complete. Check for any inconsistencies or missing fields.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to update customer records in the substitute system.
  System Configuration: Verify that the substitute system is correctly configured to accept updates. This includes checking RFC connections and any relevant settings in the system.
  Master Data: Ensure that the necessary master data exists in the substitute system. If the customer record does not exist, you may need to create it manually or adjust the replication settings.
  Network and Connectivity: Check for any network issues that may be preventing communication between the systems.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SE37 (Function Module), and SE80 (Object Navigator) for debugging.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP Basis or technical support team for further investigation.