How To Fix FDM_MIRROR162 - No customer in the substitute system corresponds to the selection entries

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_MIRROR - Mirror System Messages

• Message number: 162

• Message text: No customer in the substitute system corresponds to the selection entries

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_MIRROR162 - No customer in the substitute system corresponds to the selection entries ?

  The SAP error message FDM_MIRROR162 indicates that there is no customer in the substitute system that corresponds to the selection entries you are trying to process. This error typically occurs in the context of financial document management or data migration processes, particularly when dealing with customer data in a system landscape that includes a substitute or target system.
  Causes:
  
  Missing Customer Data: The customer you are trying to reference does not exist in the substitute system. This could be due to data not being migrated or replicated correctly.
  Incorrect Configuration: The mapping or configuration settings between the source and substitute systems may not be set up correctly, leading to mismatches in customer IDs or other identifiers.
  Selection Criteria: The selection criteria used in the transaction may not match any existing customer records in the substitute system.
  Data Synchronization Issues: There may be issues with data synchronization between the source and substitute systems, leading to discrepancies in customer records.
  
  Solutions:
  
  Verify Customer Existence: Check if the customer exists in the substitute system. You can do this by searching for the customer using the relevant transaction codes (e.g., XD03 for customer display).
  Data Migration: If the customer does not exist, ensure that the necessary data migration processes have been completed successfully. This may involve running data migration tools or processes to replicate customer data from the source system to the substitute system.
  Check Configuration: Review the configuration settings for the substitute system to ensure that the mapping of customer IDs and other relevant fields is correct. This may involve checking the customizing settings in SAP.
  Adjust Selection Criteria: If the selection criteria are too restrictive or incorrect, adjust them to ensure they match the existing records in the substitute system.
  Consult Logs: Check the application logs or error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), FD10N (Customer Balance Display), and FBL5N (Customer Line Item Display) to help diagnose the issue.
  Data Migration Tools: If you are using tools like SAP Data Services or LSMW (Legacy System Migration Workbench), ensure that the migration jobs have run successfully and that there are no errors in the logs.
  Documentation: Refer to SAP documentation or notes related to customer data management and error handling for additional guidance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.