How To Fix FDM_MIRROR110 - Customer (&1, &2) from system &3 is currently being processed by user &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_MIRROR - Mirror System Messages

• Message number: 110

• Message text: Customer (&1, &2) from system &3 is currently being processed by user &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_MIRROR110 - Customer (&1, &2) from system &3 is currently being processed by user &4 ?

  The SAP error message FDM_MIRROR110 indicates that a customer (identified by the parameters &1 and &2) from a specific system (identified by &3) is currently being processed by another user (identified by &4). This typically occurs in scenarios where multiple users are trying to access or modify the same customer data simultaneously, leading to a lock situation.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the same customer data, which causes a lock on that record.
  Long-running Transactions: If a transaction takes a long time to complete, it can hold the lock for an extended period, preventing other users from accessing the same data.
  System Configuration: The system may be configured to prevent concurrent processing of certain transactions to maintain data integrity.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their transaction. Once the lock is released, you can try to access the customer data again.
  Identify the User: If you have the necessary permissions, you can check which user is currently processing the customer data. This can often be done through transaction codes like SM12 (to view locks) or SM66 (to view active processes).
  Communicate with the User: If possible, communicate with the user who is currently processing the data to understand their timeline and whether they can expedite their transaction.
  Transaction Management: If you frequently encounter this issue, consider reviewing the transaction management practices in your organization. This may involve training users on how to manage their transactions more efficiently or adjusting system settings to allow for better concurrency.
  System Configuration Review: If this is a recurring issue, it may be worth reviewing the system configuration to see if adjustments can be made to allow for more efficient processing without compromising data integrity.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks) and SM66 (to monitor active sessions).
  User Training: Ensure that users are trained on how to properly manage their sessions and avoid long-running transactions that can lead to locks.
  Performance Monitoring: Regularly monitor system performance and user activity to identify patterns that may lead to these types of errors.
  
  If the issue persists despite following these steps, it may be necessary to involve your SAP Basis team or support for further investigation.