How To Fix FDM_MIRROR061 - Dunning block for substitute system has been created

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_MIRROR - Mirror System Messages

• Message number: 061

• Message text: Dunning block for substitute system has been created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_MIRROR061 - Dunning block for substitute system has been created ?

  The SAP error message FDM_MIRROR061 indicates that a dunning block has been created for a substitute system. This typically occurs in the context of financial accounting and dunning processes within SAP, particularly when dealing with accounts receivable and the management of overdue invoices.
  Cause:
  
  Dunning Block Configuration: The dunning block may have been configured in the system for specific customers or accounts. This can happen if the customer has a dispute, is under negotiation, or if there are other reasons for not pursuing dunning.
  Substitute System: The error specifically mentions a "substitute system," which may refer to a scenario where a customer account is being processed in a different system (e.g., a subsidiary or a different company code) that has its own dunning rules or blocks.
  Data Synchronization Issues: If there are issues with data synchronization between the main system and the substitute system, it may lead to the creation of dunning blocks that are not intended.
  
  Solution:
  
  Review Dunning Block Settings: Check the dunning block settings for the specific customer or account in question. You can do this by navigating to the customer master data and reviewing the dunning information.
  Check Substitute System Configuration: If the account is linked to a substitute system, ensure that the dunning settings in that system are correctly configured and aligned with the main system.
  Remove Dunning Block: If the dunning block is no longer applicable, you can remove it manually. This can typically be done in the customer account settings or through the dunning run transaction.
  Consult with Finance Team: If you are unsure about the implications of removing a dunning block, consult with your finance or accounting team to ensure that it aligns with company policies.
  System Logs and Monitoring: Check system logs for any additional error messages or warnings that may provide more context about why the dunning block was created.
  
  Related Information:
  
  Dunning Process: Understand the dunning process in SAP, which involves sending reminders to customers for overdue payments. Familiarize yourself with the dunning levels and how they are configured.
  Customer Master Data: Review the customer master data to ensure that all relevant information is accurate and up to date.
  SAP Notes and Documentation: Look for SAP Notes related to the error message or the dunning process for any patches or updates that may address known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD10N (Display Customer Balance), F150 (Dunning), and FD02 (Change Customer) to manage customer accounts and dunning processes effectively.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.