How To Fix FDM_MIRROR049 - Case types cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_MIRROR - Mirror System Messages

• Message number: 049

• Message text: Case types cannot be determined

What causes this issue?

The system is unable to determine case types for promises to pay in
<LS>SAP Collections Management</> and for dispute cases in <LS>SAP
Dispute Management</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For more information on connecting <LS>SAP Dispute Management</> and SAP
Collections Management</>, see <DS:SIMG.FDM_COLL_SALE>Set Up Substitute
System</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_MIRROR049 - Case types cannot be determined ?

  The SAP error message FDM_MIRROR049 indicates that the system is unable to determine the case types for a specific operation, often related to the Financial Data Management (FDM) module. This error can occur in various scenarios, such as during data import, processing, or when executing specific functions within the FDM.
  Causes:
  
  Missing Configuration: The case types may not be properly configured in the system. This could be due to missing entries in the configuration tables or incorrect settings.
  Data Issues: The data being processed may not have the necessary attributes or identifiers that link it to the defined case types.
  Authorization Issues: The user executing the operation may not have the necessary authorizations to access the case types.
  System Bugs: There may be bugs or inconsistencies in the version of SAP being used, which could lead to this error.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for case types in the FDM module.
  Ensure that all necessary case types are defined and correctly configured.
  Verify that the mapping between the data and case types is correctly set up.
  
  
  
  Data Validation:
  
  Review the data being processed to ensure it contains all required fields and values.
  Check for any missing or incorrect data that could prevent the system from determining the case types.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary permissions to access and process the case types.
  Review the authorization roles assigned to the user and make adjustments if necessary.
  
  
  
  System Updates:
  
  Check for any available updates or patches for your SAP system that may address known issues related to this error.
  If the problem persists, consider reaching out to SAP support for assistance.
  
  
  
  Logs and Traces:
  
  Review system logs and traces to gather more information about the error context.
  This can help identify specific data or configuration issues that need to be addressed.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this error.
  Documentation: Review the official SAP documentation for the FDM module to understand the configuration and data requirements better.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the FDM_MIRROR049 error effectively. If the issue persists, consider consulting with an SAP expert or your internal IT support team for further assistance.