How To Fix FDM_GENERAL110 - System may not have been able to determine all closed cases

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_GENERAL - FSCM-DM Integration: Interface Layer

• Message number: 110

• Message text: System may not have been able to determine all closed cases

What causes this issue?

In order to be able to select all closed dispute cases, the system must
create an index.

System Response

The list of closed dispute cases may not be complete.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

To create the required index, schedule program FDM_BUILD_DCATTR.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_GENERAL110 - System may not have been able to determine all closed cases ?

  The SAP error message FDM_GENERAL110 indicates that the system was unable to determine all closed cases during a financial document management process. This error can occur in various scenarios, particularly when dealing with financial documents, workflows, or case management in SAP.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to the financial documents or cases, such as missing or incorrect entries.
  Authorization Issues: The user may not have the necessary authorizations to access certain closed cases.
  System Configuration: Incorrect configuration settings in the financial document management system can lead to this error.
  Technical Issues: There may be underlying technical issues, such as database problems or system performance issues, that prevent the system from retrieving all closed cases.
  Incomplete Processing: The system may not have completed processing all relevant transactions or cases before the query was executed.
  
  Solutions:
  
  Check Data Consistency: Review the data related to the financial documents and cases to ensure that all entries are correct and complete. Look for any missing or incorrect data that may be causing the issue.
  Review Authorizations: Ensure that the user has the necessary authorizations to access all closed cases. This may involve checking user roles and permissions in the SAP system.
  Configuration Review: Verify the configuration settings in the financial document management system. Ensure that all settings are correctly defined and aligned with business processes.
  System Performance Check: Monitor the system's performance and check for any technical issues that may be affecting data retrieval. This may involve checking database performance, server load, and network connectivity.
  Reprocess Transactions: If the error occurred due to incomplete processing, consider reprocessing the relevant transactions or cases to ensure that all data is correctly captured.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. Applying updates or fixes may resolve the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for financial document management for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to share solutions.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the FDM_GENERAL110 error and implement a suitable solution.