How To Fix FDM_COLLECTION216 - Cleared residual items with reference to promise to pay

FDM_COLLECTION216 - Overview

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 216

• Message text: Cleared residual items with reference to promise to pay

trados = docu -> fi -> fica

What causes this issue?

This clearing resulted in the creation of residual items for which
payments have since been received and updated in a promise to pay. The
clearing reset means that the items lose their reference to the invoice
and therefore also to the promise to pay.

System Response

The clearing reset is not permitted.

How to fix this error?

Check the clearing of the residual items.
First reset all clearings that have updated data in the promise to pay.
The system determined the following clearing documents:
&V1&

&V2&


&V3&


&V4&

If you do not want to reset the clearing above, you can withdraw the
promise to pay instead. Then reset clearing and enter the promise to pay
again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION216 - Cleared residual items with reference to promise to pay ?

  The SAP error message FDM_COLLECTION216 typically relates to issues in the Financial Data Management (FDM) module, particularly in the context of collections and accounts receivable. This error message indicates that there are cleared residual items associated with a promise to pay, which can occur in various scenarios involving customer payments and open items.
  
  Cause:
  
  Cleared Residual Items: The error usually arises when there are cleared items in the system that are still linked to a promise to pay. This can happen if a customer has made a payment that partially clears an invoice, but there are still outstanding amounts that are not fully resolved.
  Inconsistent Data: There may be inconsistencies in the data related to customer accounts, such as incorrect postings or missing information that prevents the system from processing the promise to pay correctly.
  
  Configuration Issues: Sometimes, the configuration settings in the FDM module may not be set up correctly, leading to issues