How To Fix FDM_AR_CUST210 - Enter the origin of the dispute case

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR_CUST - FSCM-DM: Dispute Management Customizing (AR Process Integ.)

• Message number: 210

• Message text: Enter the origin of the dispute case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR_CUST210 - Enter the origin of the dispute case ?

  The SAP error message FDM_AR_CUST210 typically occurs in the context of the Dispute Management module within SAP, particularly when dealing with accounts receivable and customer disputes. This error indicates that the system requires the user to specify the origin of the dispute case, which is a necessary piece of information for processing the dispute effectively.
  Cause:
  The error arises when a user attempts to create or process a dispute case without providing the required field for the origin of the dispute. The origin of the dispute is essential for categorizing and managing the dispute appropriately, as it helps in understanding the context and reason behind the dispute.
  Solution:
  To resolve the FDM_AR_CUST210 error, follow these steps:
  
  
  Access the Dispute Case: Navigate to the dispute case that you are trying to create or process.
  
  
  Locate the Origin Field: Look for the field labeled "Origin of the Dispute" or similar terminology in the dispute case entry form.
  
  
  Enter the Required Information: Fill in the required information regarding the origin of the dispute. This could include options such as:
  
  Customer complaint
  Pricing issue
  Delivery issue
  Quality issue
  Other relevant categories
  
  
  
  Save the Changes: After entering the necessary information, save the dispute case.
  
  
  Retry the Process: If you were trying to perform an action (like submitting or processing the dispute), try again after ensuring that all mandatory fields, including the origin of the dispute, are filled out correctly.
  
  
  Related Information:
  
  Configuration: Ensure that the dispute management configuration in your SAP system is set up correctly. This includes defining the possible origins of disputes in the system settings.
  User Training: If users frequently encounter this error, consider providing training on how to properly fill out dispute cases, emphasizing the importance of all required fields.
  Documentation: Refer to SAP documentation or help resources for more detailed information on dispute management processes and required fields.
  Support: If the issue persists even after entering the required information, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By ensuring that the origin of the dispute is correctly entered, you should be able to resolve the error and proceed with your dispute management tasks in SAP.