How To Fix FDM_AR158 - Dispute case &1: noted item cannot be written off automatically

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 158

• Message text: Dispute case &1: noted item cannot be written off automatically

What causes this issue?

The automatic write-off of dispute cases for which a down payment
request or other noted item has been created is <ZH>not</> supported.

System Response

The program cannot take this dispute case into account.

How to fix this error?

Close the dispute case manually. To do this, reverse the noted item, and
then close the dispute case.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR158 - Dispute case &1: noted item cannot be written off automatically ?

  The SAP error message FDM_AR158 indicates that a noted item in a dispute case cannot be written off automatically. This typically occurs in the context of Accounts Receivable (AR) and dispute management processes within SAP.
  Cause:
  The error can arise due to several reasons, including:
  
  Configuration Issues: The system may not be configured to allow automatic write-offs for noted items in dispute cases.
  Status of the Dispute Case: The dispute case may be in a status that does not permit write-offs.
  Noted Item Characteristics: The noted item may have specific characteristics or conditions that prevent it from being written off automatically (e.g., it may be linked to a payment plan or have certain restrictions).
  Authorization Issues: The user may not have the necessary permissions to perform write-off actions on noted items.
  Business Rules: There may be business rules or validations in place that restrict automatic write-offs for certain types of items or under specific conditions.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Configuration: Review the configuration settings for dispute management and noted items in your SAP system. Ensure that automatic write-offs are enabled for the relevant transaction types.
  
  
  Review Dispute Case Status: Check the status of the dispute case. If it is in a status that does not allow write-offs, you may need to change the status or resolve the dispute before proceeding.
  
  
  Analyze Noted Item: Investigate the characteristics of the noted item. Look for any flags or conditions that might prevent it from being written off. 
  
  
  User Authorizations: Ensure that the user attempting the write-off has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  Consult Business Rules: Review any business rules or validations that may be in place regarding write-offs. If necessary, adjust these rules to allow for the automatic write-off of noted items.
  
  
  Manual Write-Off: If automatic write-off is not possible, consider performing a manual write-off for the noted item as a temporary solution.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Refer to SAP documentation on dispute management and write-off processes for more detailed information on configurations and best practices.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.