How To Fix FDM_AR068 - To process the proposal you need customer account authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 068

• Message text: To process the proposal you need customer account authorization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR068 - To process the proposal you need customer account authorization ?

  The SAP error message FDM_AR068, which states "To process the proposal you need customer account authorization," typically occurs in the context of financial document management, particularly when dealing with accounts receivable or customer-related transactions. This error indicates that the user does not have the necessary authorization to process a specific customer account or proposal.
  Cause:
  
  Authorization Issues: The user attempting to process the proposal does not have the required authorization for the customer account in question. This could be due to missing roles or permissions in the user's profile.
  Customer Account Restrictions: The customer account may have specific restrictions or settings that prevent certain actions from being performed by users without the appropriate authorizations.
  Role Configuration: The roles assigned to the user may not include the necessary transaction codes or access to the relevant customer accounts.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's authorization profile to ensure that they have the necessary permissions to access and process the customer account.
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed.
  
  
  
  Adjust Roles and Permissions:
  
  If the user lacks the necessary authorizations, work with your SAP security team to adjust the user's roles or permissions. This may involve adding specific authorization objects related to accounts receivable or customer management.
  
  
  
  Review Customer Account Settings:
  
  Check the settings of the customer account in question to ensure there are no restrictions that would prevent processing. This can include checking for blocked statuses or specific account settings that limit access.
  
  
  
  Consult with SAP Security Team:
  
  If you are unsure about how to modify roles or permissions, consult with your SAP security or basis team for assistance in resolving the authorization issue.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations, have the user log out and log back in to test if the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  Authorization Objects: Understand the specific authorization objects that are relevant to accounts receivable, such as F_BKPF_BES (Accounting Document) and F_KNA1_AKT (Customer Master Data).
  Documentation: Refer to SAP documentation or help resources for detailed information on authorization management and troubleshooting authorization issues.
  
  By following these steps, you should be able to identify and resolve the cause of the FDM_AR068 error message in SAP.