How To Fix FDC_POSTING_001074 - Return reason customized but not supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FDC_POSTING_001 - FI Postings

  • Message number: 074

  • Message text: Return reason customized but not supported

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FDC_POSTING_001074 - Return reason customized but not supported ?

    The SAP error message FDC_POSTING_001074 indicates that a return reason has been customized in the system, but it is not supported for the specific transaction or process you are trying to execute. This error typically arises in the context of financial document processing, particularly when dealing with returns or adjustments in financial transactions.

    Cause:

    1. Customization Issues: The return reason you are trying to use has been customized in the system, but it may not be properly configured or linked to the relevant transaction types.
    2. Missing Configuration: The return reason may not be defined in the system for the specific document type or transaction you are working with.
    3. Incompatibility: The return reason may not be compatible with the current settings or business processes defined in your SAP system.

    Solution:

    1. Check Customization: Review the customization settings for return reasons in your SAP system. Ensure that the return reason you are trying to use is correctly defined and linked to the appropriate transaction types.

      • Navigate to the relevant configuration area in SAP (usually under Financial Accounting or Logistics) and verify the settings for return reasons.
    2. Define Missing Return Reasons: If the return reason is not defined, you may need to create it in the system. This can typically be done through the configuration menu:

      • Go to SPRO ? Financial Accounting ? Accounts Receivable and Accounts Payable ? Document Entry ? Define Return Reasons.
    3. Check Transaction Type Compatibility: Ensure that the return reason is compatible with the transaction type you are using. Some return reasons may only be applicable to specific document types or processes.

    4. Consult Documentation: Review SAP documentation or help resources for any specific requirements or limitations related to the return reasons in your version of SAP.

    5. Testing: After making any changes, perform a test transaction to ensure that the error is resolved and that the return reason can be used as intended.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring return reasons.
    • User Authorization: Ensure that the user executing the transaction has the necessary authorizations to use the specified return reason.
    • Support: If the issue persists after checking the configuration, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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