How To Fix FDC_POSTING_001037 - No promised items found

SAP Error Message - Details

• Message type: E = Error

• Message class: FDC_POSTING_001 - FI Postings

• Message number: 037

• Message text: No promised items found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDC_POSTING_001037 - No promised items found ?

  The SAP error message FDC_POSTING_001037 ("No promised items found") typically occurs in the context of financial document processing, particularly when dealing with customer invoices, sales orders, or similar transactions. This error indicates that the system could not find any items that were promised for delivery or service in the context of the transaction being processed.
  Causes:
  
  Missing or Incorrect Data: The promised items may not have been correctly entered in the system, or the relevant sales order or delivery document may not have been created or linked properly.
  Document Status: The status of the sales order or delivery might not allow for the posting of the financial document. For example, if the order is not fully confirmed or has been partially delivered.
  Configuration Issues: There may be configuration settings in the system that are preventing the identification of promised items.
  Timing Issues: The promised items may have been delivered or invoiced in a different period, leading to discrepancies in the expected data.
  
  Solutions:
  
  Check Sales Order/Delivery Document: Verify that the sales order or delivery document exists and is correctly linked to the financial document you are trying to post. Ensure that the promised items are correctly defined in the sales order.
  Review Document Status: Ensure that the sales order or delivery is in a status that allows for posting. If it is incomplete or has issues, resolve those first.
  Data Entry Verification: Double-check the data entered for the transaction to ensure that all necessary fields are filled out correctly and that there are no typos or missing information.
  Configuration Review: Consult with your SAP configuration team to ensure that the system settings related to promised items and financial postings are correctly configured.
  Transaction Logs: Review transaction logs or error logs for additional details that might provide insight into why the promised items are not being found.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for any specific guidance or patches that may be applicable.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide solutions or workarounds.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VL03N (Display Outbound Delivery), and FB03 (Display Document) to investigate the related documents.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and process the relevant documents.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with SAP directly for further assistance.