How To Fix FDC_POSTING_001002 - Cash discount not supported with partial payment

SAP Error Message - Details

• Message type: E = Error

• Message class: FDC_POSTING_001 - FI Postings

• Message number: 002

• Message text: Cash discount not supported with partial payment

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDC_POSTING_001002 - Cash discount not supported with partial payment ?

  The SAP error message FDC_POSTING_001002 indicates that a cash discount cannot be applied when a partial payment is being processed. This error typically arises in the context of financial transactions where a customer is making a payment that is less than the total invoice amount, and the system is configured to not allow cash discounts under these circumstances.
  Cause:
  
  Partial Payment: The primary cause of this error is that the payment being processed is a partial payment, and the system does not allow cash discounts to be applied in such cases.
  Configuration Settings: The configuration settings in the SAP system may not permit cash discounts for partial payments. This is often a business rule that is enforced to ensure that discounts are only applied to full payments.
  Invoice Settings: The invoice may have specific settings that restrict the application of cash discounts based on the payment status.
  
  Solution:
  To resolve the error, consider the following approaches:
  
  
  Full Payment: If possible, make a full payment of the invoice amount to avoid the error. This will allow the cash discount to be applied as intended.
  
  
  Review Configuration: Check the configuration settings in the SAP system related to cash discounts and partial payments. This may involve:
  
  Navigating to the relevant configuration in the SAP IMG (Implementation Guide).
  Reviewing the settings under Financial Accounting (FI) for cash discount processing.
  Adjusting the settings to allow cash discounts for partial payments if it aligns with business policies.
  
  
  
  Consult Business Rules: Verify with the finance or accounting department to understand the business rules regarding cash discounts and partial payments. If the policy allows for cash discounts on partial payments, adjustments may need to be made in the system configuration.
  
  
  Manual Adjustment: If the cash discount is necessary for the partial payment, consider manually adjusting the invoice or payment terms to reflect the discount without triggering the error.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this issue or provide additional guidance. If the problem persists, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), F-28 (Post Incoming Payments), and others that may be involved in the payment process.
  Documentation: Review SAP documentation related to cash discount processing and payment terms to ensure compliance with best practices.
  User Training: Ensure that users involved in the payment process are trained on the implications of cash discounts and partial payments to minimize the occurrence of this error in the future.
  
  By following these steps, you should be able to address the FDC_POSTING_001002 error effectively.