How To Fix FD840 - Item &: Address with number & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: FD - EDI Messages in FI

• Message number: 840

• Message text: Item &: Address with number & not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FD840 - Item &: Address with number & not found ?

  The SAP error message FD840, which states "Item &: Address with number & not found," typically occurs in the context of financial transactions or when dealing with customer/vendor master data. This error indicates that the system is unable to locate an address associated with a specific number (usually a customer or vendor number) in the database.
  Causes:
  
  Missing Address Data: The address for the specified customer or vendor number has not been maintained in the system.
  Incorrect Number: The number entered may be incorrect or does not exist in the database.
  Data Deletion: The address data might have been deleted or archived, making it unavailable for the transaction.
  Authorization Issues: The user may not have the necessary permissions to view the address data.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing data.
  
  Solutions:
  
  Check the Number: Verify that the customer or vendor number entered is correct. Ensure there are no typographical errors.
  Maintain Address Data: If the address is indeed missing, you will need to create or update the address for the customer/vendor in the master data. This can typically be done through transaction codes like XD01 (for customers) or MK01 (for vendors).
  Check Data Deletion: If the address was deleted, you may need to restore it from an archive or recreate it.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the address data. This may involve checking user roles and permissions.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying data integrity issues or synchronization problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for maintaining master data, such as XD02 (change customer), XD03 (display customer), MK02 (change vendor), and MK03 (display vendor).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for guidelines on maintaining customer and vendor master data.
  Testing: After making changes, perform a test transaction to ensure that the error has been resolved.
  
  By following these steps, you should be able to identify the cause of the FD840 error and implement a solution to resolve it.