How To Fix FD402 - St: & / &

SAP Error Message - Details

• Message type: E = Error

• Message class: FD - EDI Messages in FI

• Message number: 402

• Message text: St: & / &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FD402 - St: & / & ?

  The SAP error message FD402 typically indicates an issue related to the financial document or transaction processing, specifically in the context of credit management or financial accounting. The message format "FD402 St: & / &" usually includes specific details about the error, such as the document number and the company code.
  Cause:
  
  Credit Limit Exceeded: The most common cause of this error is that a customer has exceeded their credit limit, which prevents further transactions from being processed.
  Blocked Customer: The customer account may be blocked for various reasons, such as overdue payments or credit issues.
  Missing Data: Required data for processing the transaction may be missing or incorrect.
  Configuration Issues: There may be issues with the configuration of credit management settings in the SAP system.
  
  Solution:
  
  Check Customer Credit Limit: Review the customer's credit limit and outstanding balances. If the limit is exceeded, consider adjusting the limit or collecting overdue payments.
  Unblock Customer Account: If the customer account is blocked, investigate the reason for the block and take appropriate action to unblock it.
  Review Transaction Data: Ensure that all required data for the transaction is complete and accurate. Correct any discrepancies.
  Configuration Review: Check the configuration settings in the credit management module to ensure they are set up correctly. This may involve consulting with your SAP administrator or functional consultant.
  Consult Documentation: Refer to SAP documentation or support notes related to error FD402 for specific guidance and troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management) to review customer credit details.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the necessary authorizations to perform the actions required to resolve the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting or credit management.