How To Fix FD017 - Customer/vendor could not be determined for intermediate document &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FD - EDI Messages in FI

  • Message number: 017

  • Message text: Customer/vendor could not be determined for intermediate document &

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  • What causes this issue?

    Several procedures are defined for determining the partner (customer or
    vendor):
    1. The customer/vendor can send his/her account number (the account
    number in our system) in the address segment.
    2. The customer/vendor can send his/her account number (our number at
    the customer or vendor) in the address segment.
    3. Only the name in the address segment clearly identifies the
    customer/vendor. In this case you can create an allocation within
    intermediate document customizing (IDoc base -> Control -> Forward
    inbound).
    4. The customer/vendor is determined using his/her bank details (only
    for the "INVOIC01" intermediate document type).
    5. The customer/vendor is taken from the control record of the
    intermediate document.
    For 1.-3.: One of the address segments with the partner functions
    "II", "RS", "SU", 'SE' ("INV_ID01"), or "RS" or
    "LF" ("INVOIC01") is used for determining the
    customer/vendor.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Create the customer or vendor within Financial Accounting or maintain
    his/her bank details.
    Create customer - <DS:TRAN.FD01>Proceed</>
    Customer bank details - <DS:TRAN.FD02>Proceed</>
    Create vendor - <DS:TRAN.FK01>Proceed</>
    Vendor bank details - <DS:TRAN.FK02>Proceed</>
    If the customer/vendor can only be determined using his/her name,
    create a record within intermediate document customizing with
    logical address = name, application = "FI" or "MM" and physical target
    in the SAP system = customer number/vendor number.
    <DS:TRAN.WE45>Proceed</>

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FD017 - Customer/vendor could not be determined for intermediate document & ?

    The SAP error message FD017, which states "Customer/vendor could not be determined for intermediate document &," typically occurs in the context of financial transactions involving intermediate documents (IDocs) or when processing invoices, payments, or other financial documents. This error indicates that the system is unable to identify the relevant customer or vendor associated with the transaction.

    Causes:

    1. Missing Master Data: The customer or vendor master data may not be properly set up in the system. This could include missing entries or incorrect data.
    2. Incorrect IDoc Configuration: The IDoc may not be configured correctly, leading to issues in mapping the customer/vendor information.
    3. Data Inconsistencies: There may be inconsistencies in the data being processed, such as incorrect account assignments or missing references.
    4. Document Type Issues: The document type being processed may not be correctly linked to the customer/vendor master data.
    5. Authorization Issues: The user may not have the necessary authorizations to access the customer/vendor data.

    Solutions:

    1. Check Master Data: Verify that the customer or vendor master data exists and is correctly maintained. Ensure that the relevant records are active and not marked for deletion.
    2. Review IDoc Configuration: Check the configuration of the IDoc to ensure that it is set up to correctly map the customer/vendor information. This may involve reviewing the IDoc type and segments.
    3. Validate Data: Ensure that the data being processed is complete and accurate. Look for any missing fields or incorrect values that could lead to the error.
    4. Document Type Configuration: Review the configuration of the document type being used to ensure it is correctly linked to the customer/vendor master data.
    5. Authorization Check: Ensure that the user processing the transaction has the necessary authorizations to access the customer/vendor data.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary), WE02 (IDoc Display), or FD10N (Display Customer Balances) to investigate further.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Debugging: If the issue persists, consider debugging the process to identify where the failure occurs in the logic that determines the customer/vendor.

    By following these steps, you should be able to identify the root cause of the FD017 error and implement a solution to resolve it.

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