How To Fix FCOM_EQUIPMENT004 - Internal service request only supported when object exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FCOM_EQUIPMENT - Messages for Asset/Equipment Monitor

  • Message number: 004

  • Message text: Internal service request only supported when object exists

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FCOM_EQUIPMENT004 - Internal service request only supported when object exists ?

    The SAP error message FCOM_EQUIPMENT004 indicates that an internal service request is being processed for an equipment object that does not exist in the system. This error typically arises in the context of SAP's Plant Maintenance (PM) or Customer Service (CS) modules, where equipment management is crucial.

    Cause:

    The error can occur due to several reasons:

    1. Non-Existent Equipment: The equipment number you are trying to reference does not exist in the system.
    2. Incorrect Input: There may be a typo or incorrect entry in the equipment number field.
    3. Data Deletion: The equipment might have been deleted or archived, making it unavailable for the current transaction.
    4. Authorization Issues: The user may not have the necessary permissions to access the equipment data.
    5. System Configuration: There may be issues with the configuration of the equipment master data.

    Solution:

    To resolve the error, you can take the following steps:

    1. Verify Equipment Number:

      • Check the equipment number you are using in the transaction. Ensure that it is correct and exists in the system.
      • You can use transaction code IE03 (Display Equipment) to search for the equipment number.
    2. Check for Deletion:

      • If the equipment was recently deleted, you may need to restore it or create a new equipment record.
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access the equipment data. You may need to consult with your SAP security team.
    4. Consult with IT Support:

      • If the equipment should exist and you are still encountering the error, consult with your IT support team or SAP Basis team to check for any underlying issues in the system.
    5. Check Configuration:

      • Review the configuration settings related to equipment management in your SAP system to ensure everything is set up correctly.
    6. Transaction Logs:

      • Check transaction logs or system messages for any additional information that might help diagnose the issue.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
    • Documentation: Review SAP documentation related to equipment management and service requests for further insights.
    • Community Forums: Consider visiting SAP community forums or discussion boards where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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