How To Fix FCO_SRVDOC020 - Item Object Type &1 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: FCO_SRVDOC - Service Document: Messages

• Message number: 020

• Message text: Item Object Type &1 is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FCO_SRVDOC020 - Item Object Type &1 is not supported ?

  The SAP error message FCO_SRVDOC020 indicates that the item object type specified in the transaction or process is not supported. This error typically arises in the context of service documents or service-related transactions in SAP, particularly when dealing with service orders, service confirmations, or service-related billing.
  Cause:
  
  Unsupported Object Type: The item object type specified in the transaction does not exist or is not configured in the system.
  Configuration Issues: The system may not be set up to handle the specific item object type due to missing configuration or incorrect settings.
  Data Entry Errors: There may be a typo or incorrect entry in the transaction that specifies the item object type.
  Version Compatibility: The object type may not be supported in the version of SAP you are using.
  
  Solution:
  
  Check Object Type: Verify the item object type being used in the transaction. Ensure that it is a valid and supported type in your SAP system.
  Configuration Review: Review the configuration settings for service documents and item object types in the relevant customizing settings (transaction SPRO). Ensure that the object type is defined and properly configured.
  Consult Documentation: Refer to SAP documentation or help resources to understand the supported item object types for your specific version and module.
  Data Validation: Double-check the data entered in the transaction for any errors or inconsistencies.
  SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide updates or patches that could resolve the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in service document processing, such as IW31 (Create Service Order), IW32 (Change Service Order), or IW41 (Enter Service Confirmation).
  Customizing Settings: Check the customizing settings under the following paths:
  
  SPRO > Cross-Application Components > Service > Service Order > Define Item Types
  SPRO > Financial Accounting > Accounts Receivable and Accounts Payable > Customer Accounts > Master Data > Define Account Groups
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.