How To Fix FCO_SRVDOC002 - Sales Organization &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FCO_SRVDOC - Service Document: Messages

  • Message number: 002

  • Message text: Sales Organization &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FCO_SRVDOC002 - Sales Organization &1 does not exist ?

    The SAP error message FCO_SRVDOC002 indicates that the specified sales organization does not exist in the system. This error typically occurs when trying to create or process a sales document (like a sales order, quotation, etc.) and the sales organization specified in the document is not recognized by the system.

    Cause:

    1. Incorrect Sales Organization: The sales organization code entered in the transaction is incorrect or misspelled.
    2. Sales Organization Not Defined: The sales organization has not been defined in the system.
    3. Data Inconsistency: There may be inconsistencies in the master data, such as missing or incomplete configuration for the sales organization.
    4. Authorization Issues: The user may not have the necessary authorizations to access the specified sales organization.

    Solution:

    1. Verify Sales Organization:

      • Check the sales organization code entered in the transaction. Ensure it is correct and matches the existing codes in the system.
    2. Check Configuration:

      • Go to the SAP Customizing Implementation Guide (SPRO) and navigate to:
        Sales and Distribution -> Master Data -> Business Partners -> Define Sales Organizations
      • Ensure that the sales organization is defined and properly configured.
    3. Check for Data Consistency:

      • Ensure that the sales organization is linked to the relevant company code and distribution channel.
      • Check if the sales organization is active and not marked for deletion.
    4. User Authorizations:

      • Verify that the user has the necessary authorizations to access the sales organization. This can be checked with the help of your SAP security team.
    5. Consult Documentation:

      • If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.

    Related Information:

    • Transaction Codes: You can use transaction codes like OVXK (for sales organization settings) or VOTXN (for sales area settings) to check the configuration.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP helpdesk for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement the necessary solution.

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