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Message type: E = Error
Message class: FCO_SRVDOC - Service Document: Messages
Message number: 002
Message text: Sales Organization &1 does not exist
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FCO_SRVDOC002
- Sales Organization &1 does not exist ?The SAP error message FCO_SRVDOC002 indicates that the specified sales organization does not exist in the system. This error typically occurs when trying to create or process a sales document (like a sales order, quotation, etc.) and the sales organization specified in the document is not recognized by the system.
Cause:
- Incorrect Sales Organization: The sales organization code entered in the transaction is incorrect or misspelled.
- Sales Organization Not Defined: The sales organization has not been defined in the system.
- Data Inconsistency: There may be inconsistencies in the master data, such as missing or incomplete configuration for the sales organization.
- Authorization Issues: The user may not have the necessary authorizations to access the specified sales organization.
Solution:
Verify Sales Organization:
- Check the sales organization code entered in the transaction. Ensure it is correct and matches the existing codes in the system.
Check Configuration:
- Go to the SAP Customizing Implementation Guide (SPRO) and navigate to:
Sales and Distribution -> Master Data -> Business Partners -> Define Sales Organizations
- Ensure that the sales organization is defined and properly configured.
Check for Data Consistency:
- Ensure that the sales organization is linked to the relevant company code and distribution channel.
- Check if the sales organization is active and not marked for deletion.
User Authorizations:
- Verify that the user has the necessary authorizations to access the sales organization. This can be checked with the help of your SAP security team.
Consult Documentation:
- If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
Related Information:
OVXK
(for sales organization settings) or VOTXN
(for sales area settings) to check the configuration.By following these steps, you should be able to identify the cause of the error and implement the necessary solution.
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