How To Fix FCLM_JOB002 - Error occurred when sending e-mail (error code &1 )

SAP Error Message - Details

• Message type: E = Error

• Message class: FCLM_JOB - Background Job in Cash Management

• Message number: 002

• Message text: Error occurred when sending e-mail (error code &1 )

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FCLM_JOB002 - Error occurred when sending e-mail (error code &1 ) ?

  The SAP error message FCLM_JOB002 indicates that there was an issue when attempting to send an email, and it is accompanied by an error code (represented as &1). This error typically occurs in the context of SAP's Financial Closing cockpit or related functionalities where email notifications are part of the process.
  Causes:
  
  SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly. This includes incorrect server addresses, ports, or authentication settings.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  Email Server Issues: The email server itself may be down or experiencing issues.
  User Authorization: The user or the system may not have the necessary permissions to send emails.
  Incorrect Email Address: The email address being used may be invalid or incorrectly formatted.
  Job Scheduling Issues: If the email is being sent as part of a scheduled job, there may be issues with the job itself.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the SMTP settings, including the mail server, port, and authentication details.
  Ensure that the settings are correct and that the mail server is reachable.
  
  
  
  Test Email Sending:
  
  Use the SOST transaction to check the status of sent emails.
  You can also send a test email from SCOT to ensure that the configuration is working.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the email server. You can use tools like ping or telnet to test connectivity.
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to send emails. This may involve reviewing roles and permissions in the user profile.
  
  
  
  Validate Email Addresses:
  
  Ensure that the email addresses being used are valid and correctly formatted.
  
  
  
  Check Job Logs:
  
  If the email is part of a scheduled job, check the job logs for any additional error messages that may provide more context.
  
  
  
  Consult with IT Support:
  
  If the issue persists, it may be necessary to consult with your IT support team or the team responsible for managing the email server.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SMTP Configuration
  SOST: Send Requests Overview
  SM37: Job Monitoring
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues with email sending in your version of SAP.
  Documentation: Review SAP documentation related to email configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue causing the FCLM_JOB002 error.