How To Fix FCLM_HC023 - House bank &1/&2 assigned in lockbox does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: FCLM_HC - Health Check

• Message number: 023

• Message text: House bank &1/&2 assigned in lockbox does not exist.

What causes this issue?

This house bank is assigned in your settings for lockboxes, but it is
not found in the bank master data. This may happen when a house bank was
deleted but its assignment in the lockbox settings is not removed.

How to fix this error?

Remove the obsolete house bank from your lockbox settings.

Please create service request incident under component
<LS>XX-S4C-SRV-CON </>to fix the error.

You can do so in the Customizing activity
<DS:SIMG.SIMG_CFMENUORFBOB10>Define Lockboxes for House Banks.</>

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FCLM_HC023 - House bank &1/&2 assigned in lockbox does not exist. ?

  The SAP error message FCLM_HC023 indicates that there is an issue with the configuration of a house bank in the lockbox setup. Specifically, the error message states that the house bank identified by the combination of bank key and account number does not exist in the system.
  Cause:
  
  Incorrect House Bank Configuration: The house bank may not be properly configured in the system, or the bank key/account number combination may be incorrect.
  Missing House Bank: The house bank might not have been created in the system at all.
  Data Entry Error: There could be a typographical error in the bank key or account number when setting up the lockbox.
  Inactive House Bank: The house bank may exist but could be marked as inactive or not available for use.
  
  Solution:
  
  
  Verify House Bank Configuration:
  
  Go to the transaction code FI12 (House Bank) and check if the house bank with the specified bank key and account number exists.
  Ensure that the house bank is active and properly configured.
  
  
  
  Check Lockbox Configuration:
  
  Navigate to the lockbox configuration settings (transaction code FBZP or FCLM_LOCKBOX) and verify that the correct house bank is assigned to the lockbox.
  Ensure that the bank key and account number match the entries in the house bank configuration.
  
  
  
  Create or Update House Bank:
  
  If the house bank does not exist, create it using transaction code FI12.
  If it exists but is incorrect, update the details to ensure they match the lockbox configuration.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or configuration guides related to house banks and lockboxes for additional context and steps.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to view and modify house bank settings.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FI12: House Bank Configuration
  FBZP: Payment Program Configuration
  FCLM_LOCKBOX: Lockbox Configuration
  
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error.
  Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message FCLM_HC023 and ensure that your lockbox configuration is correctly set up with the appropriate house bank.