How To Fix FCCX_MSG_S4045 - No valid user found for email address &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FCCX_MSG_S4 - Messages originally created in EHP

• Message number: 045

• Message text: No valid user found for email address &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FCCX_MSG_S4045 - No valid user found for email address &1 ?

  The SAP error message FCCX_MSG_S4045 ("No valid user found for email address &1") typically occurs in the context of SAP systems when there is an attempt to send an email to a user whose email address is not associated with a valid user account in the system. This can happen in various scenarios, such as when using SAP Business Workflow, SAP Business Communication Services, or other functionalities that involve email notifications.
  Cause:
  
  Invalid Email Address: The email address provided does not correspond to any user in the SAP system.
  User Not Created: The user account associated with the email address has not been created in the SAP system.
  User Inactive: The user account exists but is inactive or locked.
  Email Address Not Maintained: The email address is not maintained in the user master record (transaction SU01).
  Authorization Issues: The user may not have the necessary authorizations to send emails.
  
  Solution:
  
  Verify Email Address: Check the email address for typos or errors. Ensure that it is correctly formatted.
  Check User Master Record:
  
  Go to transaction SU01.
  Enter the user ID associated with the email address and check if the user exists.
  Ensure that the email address is correctly maintained in the "Address" tab.
  
  
  Create User Account: If the user does not exist, create a new user account in the SAP system.
  Activate User Account: If the user account is inactive, reactivate it.
  Check Authorizations: Ensure that the user has the necessary authorizations to send emails.
  Email Configuration: Verify that the email configuration in the SAP system is correctly set up (e.g., SMTP settings).
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SCOT: SAPconnect Administration (for email configuration)
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and email configuration.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message FCCX_MSG_S4045 and ensure that emails can be sent successfully to the intended recipients.