How To Fix FCCX_MSG028 - Request with ID &1: Communication Failure: Details: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FCCX_MSG - FCCX Messages

• Message number: 028

• Message text: Request with ID &1: Communication Failure: Details: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FCCX_MSG028 - Request with ID &1: Communication Failure: Details: &2 ?

  The SAP error message FCCX_MSG028 indicates a communication failure when processing a request with a specific ID. This error typically arises in the context of SAP's Financial Supply Chain Management (FSCM) or related modules where communication with external systems or services is involved.
  Cause:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external service or system it is trying to communicate with.
  Service Unavailability: The external service or endpoint may be down or not reachable at the time of the request.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external service can lead to communication failures.
  Timeouts: The request may be timing out due to long processing times or delays in the external system.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between the SAP system and the external service.
  
  Solution:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the external service is stable and functioning. You can use tools like ping or traceroute to diagnose connectivity issues.
  Verify Service Status: Check if the external service is up and running. If it is down, you may need to wait until it is restored or contact the service provider.
  Review Configuration Settings: Double-check the configuration settings in both the SAP system and the external service to ensure they are correct. This includes URLs, ports, authentication credentials, etc.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system or the external service.
  Check Firewall Rules: Review firewall settings to ensure that the necessary ports and protocols are allowed for communication between the systems.
  Consult Logs: Look at the application logs in SAP and the external service for more detailed error messages that can provide additional context on the failure.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Use transaction codes like SM21 (System Log) or SLG1 (Application Log) to investigate logs for more details on the error.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support or your system administrator for further assistance.
  
  By following these steps, you should be able to identify the root cause of the FCCX_MSG028 error and implement a suitable solution.