How To Fix FCC1438 - Cannot retrieve entries from RFC destination &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FCC1 - Messages in Financial Closing Cockpit

• Message number: 438

• Message text: Cannot retrieve entries from RFC destination &1

What causes this issue?

The error can be caused by the following two reasons:
The Financial Closing cockpit (FCc) cannot connect to the specified RFC
destination.
The relevant function module is not deployed at the specified RFC
destination.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FCC1438 - Cannot retrieve entries from RFC destination &1 ?

  The SAP error message FCC1438, which states "Cannot retrieve entries from RFC destination &1," typically indicates an issue with the Remote Function Call (RFC) destination specified in the error message. This can occur in various scenarios, particularly when trying to access data or perform operations that require communication with another SAP system or external system via RFC.
  Causes:
  
  Incorrect RFC Destination Configuration: The RFC destination may not be configured correctly in the SAP system.
  Network Issues: There may be network connectivity problems between the SAP system and the target system.
  Authorization Issues: The user or service account being used may not have the necessary authorizations to access the RFC destination.
  Target System Down: The target system specified in the RFC destination may be down or not reachable.
  Incorrect Credentials: The credentials (username/password) used for the RFC destination may be incorrect or expired.
  Firewall or Security Settings: Firewall settings or security policies may be blocking the connection to the target system.
  
  Solutions:
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination specified in the error message.
  Verify that the configuration settings (such as the target host, system number, and client) are correct.
  
  
  
  Test the RFC Connection:
  
  In transaction SM59, select the RFC destination and use the "Connection Test" option to check if the connection can be established successfully.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the target system over the network. You can use tools like ping or telnet to test connectivity.
  
  
  
  Review User Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to access the RFC destination. Check roles and profiles assigned to the user.
  
  
  
  Check Target System Status:
  
  Verify that the target system is up and running. If it is down, coordinate with the system administrators to bring it back online.
  
  
  
  Update Credentials:
  
  If the credentials have changed, update them in the RFC destination configuration in SM59.
  
  
  
  Review Firewall/Security Settings:
  
  Check if there are any firewall rules or security settings that might be blocking the connection to the target system.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59 - RFC Destinations
  SM21 - System Log (to check for any related error messages)
  ST22 - Dump Analysis (to check for any ABAP runtime errors)
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RFC connections.
  
  
  Documentation: Review SAP documentation on RFC destinations and troubleshooting RFC issues for more detailed guidance.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the FCC1438 error message in your SAP system.