How To Fix FCC1124 - Failed to retrieve parameters of the remote task

SAP Error Message - Details

• Message type: E = Error

• Message class: FCC1 - Messages in Financial Closing Cockpit

• Message number: 124

• Message text: Failed to retrieve parameters of the remote task

What causes this issue?

The system has failed to retrieve parameters of the remote job using
user &v1& due to the following reason: &v2&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FCC1124 - Failed to retrieve parameters of the remote task ?

  The SAP error message FCC1124, which states "Failed to retrieve parameters of the remote task," typically occurs in the context of SAP's Process Integration (PI) or Process Orchestration (PO) environments. This error indicates that there is an issue with retrieving the parameters for a remote task, which can be due to various reasons.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the remote system, preventing the retrieval of parameters.
  Configuration Errors: Incorrect configuration settings in the integration scenario or in the communication channel can lead to this error.
  Authorization Issues: The user or service account may not have the necessary permissions to access the remote task or its parameters.
  Remote System Unavailability: The remote system might be down or not reachable at the time of the request.
  Timeouts: The request to retrieve parameters may be timing out due to long processing times or heavy load on the remote system.
  Version Mismatch: There could be compatibility issues between different versions of the systems involved.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the remote system is stable and functioning properly.
  Review Configuration: Verify the configuration settings in the integration scenario, including the communication channels, to ensure they are set up correctly.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to access the remote task and its parameters.
  Monitor Remote System: Check the status of the remote system to ensure it is up and running. If it is down, coordinate with the relevant team to resolve the issue.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings in the relevant configuration.
  Check Logs: Review the logs in both the SAP system and the remote system for any additional error messages or warnings that could provide more context.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP PI/PO you are using for any known issues or patches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Monitoring Tools: Utilize SAP monitoring tools to track the performance and status of both the SAP system and the remote system.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.